Every Role Your Business Needs to Scale — Managed and AI-Trained
From executive assistants to marketing coordinators, bookkeepers to sales support. Every role is designed around your specific requirements, filled by vetted professionals and trained on the latest AI tools.
Roles We Fill
Each role below is fully managed — we handle recruitment, training, HR and ongoing support. Your assistant is dedicated to your business and works UK hours from our managed office.
Executive Assistant / PA
A senior-level assistant who manages your diary, communications and decision-support tasks. Ideal for founders and directors who need to reclaim their time for strategic work.
- Calendar and diary management
- Email triage and inbox management
- Travel booking and logistics
- Meeting preparation and follow-up
- Document drafting and formatting
- Stakeholder communication
Administrative Assistant
Handles the day-to-day operational admin that keeps your business running. Data entry, filing, scheduling and customer enquiry handling — all done accurately and on time.
- Data entry and database management
- Document preparation and filing
- Customer enquiry handling
- Scheduling and appointment setting
- Office supplies and vendor coordination
- General correspondence
Marketing Coordinator
Executes your marketing plan — content creation, campaign management and performance reporting. AI-trained for faster content production and data-driven optimisation.
- Social media content creation and scheduling
- Blog post and article drafting
- Email newsletter management
- SEO research and keyword tracking
- Campaign performance reporting
- Graphic design (Canva, basic assets)
Social Media Manager
Dedicated social media execution across all platforms. Content planning, creation, scheduling, community management and performance analytics — handled daily.
- Content calendar management
- Post creation (copy + visuals)
- Platform scheduling and publishing
- Community engagement and response
- Analytics and performance reports
- Trend monitoring and content ideas
Sales Support / Lead Generation
Keeps your sales pipeline full and your CRM clean. Lead research, outreach sequences, follow-ups and proposal preparation — so your closers can focus on closing.
- Lead research and list building
- CRM data management and hygiene
- Outreach email sequences
- Follow-up scheduling and execution
- Proposal and quote preparation
- Pipeline reporting and forecasting
Customer Service Representative
Front-line customer support via email, chat and phone. Handles enquiries, resolves issues and ensures your customers feel looked after — professionally and promptly.
- Email and live chat support
- Ticket management and resolution
- Customer onboarding assistance
- FAQ and knowledge base maintenance
- Escalation handling
- Customer satisfaction follow-ups
Bookkeeper / Finance Assistant
Keeps your finances organised and your cash flow visible. Invoice management, expense tracking, reconciliation and financial reporting — using Xero, QuickBooks, or your platform of choice.
- Invoice preparation and chasing
- Expense tracking and categorisation
- Bank reconciliation
- Accounts payable and receivable
- Financial report compilation
- Bookkeeping and expense management
Operations Coordinator
The person who makes sure everything actually happens. Process coordination, supplier management, quality checks and reporting — the operational backbone your business needs.
- Process documentation and SOPs
- Supplier and vendor liaison
- Quality assurance checks
- Workflow optimisation
- Inventory and stock management
- Operational reporting
Project Coordinator
Keeps your projects on track and your team aligned. Task management, milestone tracking, resource coordination and stakeholder updates — so nothing falls through the cracks.
- Project timeline management
- Task assignment and follow-up
- Milestone tracking and reporting
- Meeting coordination and minutes
- Resource allocation tracking
- Client and stakeholder updates
Recruitment Support / Sourcer
Dedicated sourcing and recruitment admin support. Ideal for recruitment agencies or in-house HR teams who need more candidate throughput without more headcount.
- Candidate sourcing and Boolean search
- CV screening and formatting
- Job board posting and management
- Interview scheduling
- Reference and compliance checking
- ATS/CRM data management
Data Entry & Database Management
Accurate, fast data processing. Whether it's CRM updates, spreadsheet management, or database migrations — your data stays clean and current.
- CRM data entry and cleansing
- Spreadsheet creation and management
- Database migration support
- Data extraction from documents
- Report generation and formatting
- Data quality auditing
Content Writer / Copywriter
Creates written content for your business — blog posts, website copy, email campaigns, case studies and more. AI-trained for faster output without sacrificing quality.
- Blog post and article writing
- Website copy and landing pages
- Email marketing campaigns
- Case study and white paper drafting
- Social media copywriting
- SEO content optimisation
How We Match You With the Right Person
We don't just fill a seat. We design the role, find the right person and train them specifically for your business.
Understand Your Workload
We start with a consultation to understand exactly what's consuming your time, what tasks to delegate first and what skills are needed. No generic job descriptions — this is tailored to your reality.
Design the Role
We build a detailed role brief covering tasks, tools, workflows and success metrics. This becomes the blueprint for recruitment and training. Most roles combine tasks from multiple areas — that's expected and encouraged.
Recruit and Train
We source from our vetted talent pool, screen for skills and cultural fit and present you with the best match. Once approved, your assistant receives AI training and client-specific onboarding before day one.
Can't See Your Exact Role Listed?
We design custom roles to fit your specific business needs. If the work can be done remotely and doesn't require physical presence, there's a strong chance we can fill it. Tell us what you need and we'll design the role for you.
Get a Custom Role RecommendationRoles by Industry
See how our managed assistants support businesses in your specific sector.
For Agencies
Client reporting, content production, project coordination and campaign support.
For Recruiters
Candidate sourcing, CV formatting, compliance checks and ATS management.
For Trades
Quote preparation, scheduling, invoicing, call handling and supplier admin.
For Property
Tenant management, maintenance coordination, listings and compliance admin.
For SaaS
Customer support, onboarding, content ops, lead qualification and data operations.
Roles: Common Questions
Absolutely — and most clients do. A typical assistant might handle admin in the morning, marketing tasks in the afternoon and sales support on certain days. We design hybrid roles around your actual workload rather than rigid job descriptions. During our consultation, we'll map out the ideal task mix for your business.
We recruit from a vetted talent pool with rigorous screening for skills, experience, communication ability and cultural fit. Once we've built your role brief, we match candidates who have proven capability in those specific areas. You approve the final candidate before they start. If a placement doesn't work out, we recruit a replacement at no additional cost.
Our assistants are trained on a wide range of business tools including: CRM systems (HubSpot, Salesforce, Pipedrive), project management (Asana, Trello, Monday.com, ClickUp), accounting (Xero, QuickBooks), communication (Slack, Teams, Zoom), marketing (Mailchimp, ActiveCampaign, Canva, Hootsuite) and AI platforms (ChatGPT, Claude, n8n, Make, Zapier). If you use a specialist tool, we'll include it in the training programme.
Get in touch. The roles listed here are our most common placements, but we design custom roles regularly. If the work can be done remotely, involves tasks a skilled professional can learn and doesn't require physical on-site presence — we can likely fill it. Book a consultation and we'll assess your requirements.
Yes. Many of our clients start with one assistant and add more as the impact becomes clear. You might start with an admin assistant and later add a marketing coordinator or sales support role. Each new placement follows the same structured process — consultation, role design, recruitment, training and integration — and takes 2-3 weeks.
Ready to Fill the Role That Unlocks Your Growth?
Book a free strategy call. We'll assess your workload, recommend the right role to start with and give you a clear timeline and cost breakdown.