Managed Support Staff for UK Recruitment Agencies
Your consultants should be on the phone closing deals, not buried in sourcing, CV formatting and compliance admin. Augment Teams gives you dedicated, AI-trained support staff who handle the execution work that fills roles faster — fully managed, from £600/month.
No commitment. 15-minute call. We'll scope the role for your desk.Your Consultants Are Spending Half Their Day on Work That Doesn't Generate Billings
Recruitment agencies live and die by placement speed. But the operational load that comes with running a desk keeps growing and it is pulling your best people away from the work that actually drives revenue.
Sourcing is taking too long — and you are missing placements
Every hour your consultants spend trawling through CV databases and writing Boolean searches is an hour they are not spending with clients and candidates. Roles sit open longer than they should and competitors fill them first.
Consultants are drowning in admin instead of building billings
Interview scheduling, reference chasing, CRM updates, compliance paperwork. Your experienced recruiters are spending 40-50% of their time on tasks that a well-trained support person could handle entirely.
CV formatting and candidate preparation eat hours every week
Reformatting CVs to your house style, writing candidate summaries, preparing shortlists for clients. It is repetitive, time-intensive work that delays submissions and frustrates consultants.
Job board management across multiple platforms is relentless
Posting roles on Indeed, Reed, Totaljobs, LinkedIn and niche boards. Refreshing listings, managing responses, removing filled positions. It is a constant operational burden that never stops.
Compliance paperwork and reference checking create bottlenecks
Right-to-work verification, reference requests, qualification checks, AWR tracking for temps. Missing a step creates legal risk. Doing it thoroughly takes time your consultants do not have.
CRM and ATS data entry is falling behind
Candidate records are incomplete. Pipeline stages are not updated. Notes from calls are not logged. When your CRM data degrades, your ability to fill roles from existing candidates drops with it.
A Dedicated, Managed Support Person for Your Recruitment Desk
Augment Teams provides fully managed support staff who work as an extension of your recruitment team. They handle the sourcing, screening and admin execution that your consultants should not be doing — so every recruiter on your team can focus on billings, client relationships and placements.
Dedicated to Your Desk
Your assistant works exclusively for your agency. They learn your clients, your sectors, your processes and your house style. This is not shared support or a pool of freelancers — it is a permanent member of your back-office team.
AI-Trained for Recruitment Throughput
Every assistant is trained in using AI tools like ChatGPT and Claude to support sourcing, research, and admin tasks. They apply these tools to draft candidate summaries, format CVs, and build search strings, helping your team move faster and handle more volume without sacrificing quality.
Fully Managed Employment
We handle recruitment, onboarding, HR, office space and equipment. You direct the work. We manage everything else. If your assistant leaves, we recruit and train a replacement at no extra cost.
Works UK Business Hours
Your assistant is online 9am-6pm GMT, working from our managed office. Real-time Slack messages, instant CRM updates, same-day candidate shortlists. No timezone delays, no overnight waiting.
Integrates with Your Tech Stack
Bullhorn, Vincere, JobAdder, Mercury, LinkedIn Recruiter, job boards, Outlook, Teams — your assistant works inside the tools your agency already uses. No new software required.
Scale Your Capacity Without Scaling Headcount
Start with one assistant supporting a single desk. Add more as you see the impact. Many agencies scale to two or three assistants within six months, multiplying sourcing throughput across multiple desks without the cost or risk of local hires.
Recruitment-Specific Tasks, Delivered Every Day
These are not theoretical capabilities. This is the work our managed assistants deliver for recruitment agencies every week, using AI tools to maximise throughput and accuracy.
Candidate Sourcing & Boolean Search
- Building and executing Boolean search strings across CV databases
- LinkedIn Recruiter sourcing and candidate outreach
- CV database mining on Reed, Totaljobs and Indeed
- AI-powered candidate matching and shortlisting
- Headhunting and talent mapping for retained searches
- Candidate pipeline building for recurring roles
CV Formatting & Screening
- Reformatting CVs to your agency house style
- Writing candidate summaries and profile highlights
- Initial CV screening against role requirements
- Skills and experience gap analysis
- Preparing branded shortlist packs for client submission
- AI-assisted candidate assessment notes
Job Board Posting & Management
- Writing and posting job adverts across multiple boards
- Refreshing and optimising live listings
- Managing candidate applications and responses
- A/B testing advert copy for improved response rates
- Removing filled roles and updating statuses
- Tracking cost-per-application by platform
Interview Scheduling
- Coordinating interviews between candidates and clients
- Managing consultant diaries and availability
- Sending interview confirmations and preparation packs
- Rescheduling and cancellation management
- Post-interview follow-up with candidates
- Video interview link setup and technical coordination
Reference & Compliance Checks
- Requesting and chasing professional references
- Right-to-work document verification support
- Qualification and certification checks
- DBS and background check coordination
- AWR compliance tracking for temporary workers
- Maintaining compliance audit trails
CRM & ATS Management
- Candidate record creation and maintenance
- Pipeline stage updates and activity logging
- Client and contact database management
- Duplicate record cleanup and data hygiene
- Reporting and KPI dashboard preparation
- Automated workflow setup within your ATS
What Changes When You Add Managed Capacity to Your Recruitment Team
The impact is measurable within weeks. Here is what recruitment agencies typically experience after integrating a managed assistant into their operation.
3-4x More Candidates Sourced
With a dedicated person running sourcing full-time using AI tools, your candidate pipeline fills faster. Consultants receive pre-screened shortlists instead of spending hours searching themselves.
Consultants Back on the Phone
When admin, formatting and compliance work moves to your assistant, your recruiters reclaim 15-20 hours per week. That time goes straight back into client calls, candidate meetings and closing placements.
Faster Time-to-Shortlist
Roles that previously took three to five days to build a shortlist now take one to two days. Clients see candidates faster and you fill roles before competitors get there.
Cleaner CRM Data
Every candidate interaction is logged, every pipeline stage is updated, every note is captured. Your CRM becomes a genuine asset instead of an out-of-date database your team avoids using.
Compliance Handled Properly
References are chased systematically. Right-to-work checks happen on time. Compliance paperwork is complete before placements start. No more last-minute scrambles or audit anxiety.
70% Cost Saving vs a UK Resourcer
A fully managed assistant from £600/month delivers the same sourcing and admin throughput as a UK-based junior resourcer costing £24,000-£30,000+ per year. The commercial case is straightforward. See full pricing.
Want to See How This Would Work for Your Agency?
Book a free 15-minute strategy call. We will map out exactly which tasks to delegate first, which desk benefits most and what the role would look like in practice.
Book a Free Strategy CallFrequently Asked Questions for Recruitment Agencies
Practical answers to the questions recruitment agency owners and managers ask most before getting started.
Yes. Our assistants work directly within your ATS and recruitment CRM using your existing systems and processes. While they’re not pre-trained on specific platforms, they quickly get up to speed by following your workflows and documentation, supporting tasks like candidate updates, job postings, pipeline management, and reporting just like an in-house team member.
Train your assistant on your sourcing processes and they'll use AI to assist them. They screen against your criteria, format CVs to your house style and present qualified candidates ready for consultant review. Most agencies see sourcing throughput increase by 3-4x compared to consultants doing their own sourcing alongside business development.
Our assistants support your recruitment processes by following your existing compliance checklists, documentation, and workflows. While they’re not formally trained on UK recruitment compliance frameworks, they handle the administrative execution carefully and escalate anything that requires consultant-level judgement, ensuring your team retains full control over compliance decisions.
Most recruitment agencies have their assistant fully operational within 2-3 weeks. By week three, most assistants are already delivering candidate shortlists and managing job board postings independently. The full onboarding process is structured to minimise disruption to your current operation.
A UK-based junior resourcer costs £24,000-£30,000 per year in salary alone, plus employer NI, pension, office space, equipment and management time. A fully managed assistant from Augment Teams starts from £600 per month — delivering equivalent sourcing and admin capacity at roughly 70% less cost, with all employment and management handled for you. View our full pricing for details on full-time and part-time options.
Ready to Add Managed Sourcing Capacity to Your Agency?
Book a free strategy call. We will assess your desk structure, identify where a managed assistant creates the most impact and give you a clear plan and cost breakdown. No obligation. No pressure.