Transparent Pricing. Predictable Costs. No Hidden Fees.
A fixed desk management fee plus your VA's salary. No mark-ups on wages, no hidden fees, no bundled costs you cannot see. You know exactly what you are paying and where every pound goes.
How Our Pricing Works
You only pay for two things: a fixed desk management fee and your VA's salary. We provide salary guidance based on the role so you always know what to expect. No mark-ups, no surprises.
Simple example: A full-time admin assistant from around £500/month total — that is the £270 desk management fee plus a competitive VA salary. Less than £23 per working day for a trained, managed professional working UK business hours.
Choose the Right Level of Capacity
Whether you need full-time operational support or targeted part-time assistance, our pricing is straightforward and all-inclusive.
Full-Time VA
35+ hours per week. A dedicated team member fully embedded in your operations, working UK business hours. Maximum capacity, maximum impact.
- 35+ productive hours per week
- Dedicated to your business exclusively
- UK business hours (Mon-Fri)
- AI-trained on the latest tools
- Professional office workspace
- HR and performance management
- Dedicated account manager
- Replacement guarantee included
- Basic stationery provided
- 30-day rolling agreement
Part-Time VA
Up to 20 hours per week. Ideal for businesses that need targeted support without the commitment of a full-time role. Same quality, scaled to your current needs.
- Up to 20 hours per week
- Dedicated to your business
- Flexible scheduling within UK hours
- AI-trained on the latest tools
- Professional office workspace
- HR and performance management
- Account manager support
- Replacement guarantee included
- Basic stationery provided
- Easy upgrade to full-time
Not sure which option suits your business? Use our cost calculator→ to model your potential savings, or book a call→ and we'll help you work it out.
Everything Covered in Your Desk Management Fee
Your desk management fee covers all the infrastructure and support your VA needs. Here is exactly what is included:
Rigorous Recruitment
We handle the entire recruitment process — sourcing, screening, skills testing and interviews. Ensuring you receive a capable, reliable professional. No recruitment fees to pay.
AI Tools Training
Every team member is trained on the latest AI productivity tools before they start — and receives ongoing training as new tools emerge. They bring capabilities that most UK hires simply do not have.
Professional Office Space
Your staff member works from our managed office facility — not from a bedroom. A supervised, professional environment with reliable power, high-speed internet and backup systems to ensure continuity.
Basic Stationery
Pens, notepads, folders and everyday office supplies are provided as standard. One less thing to think about.
Full HR Management
Employment contracts, statutory compliance, disciplinary procedures, employee welfare — all handled by our in-house HR team. You focus on directing the work; we handle the employment complexities.
Employment Compliance
Tax compliance guidance, benefits administration support and all local employment obligations. One simple monthly invoice for our management fee. No HR headaches whatsoever.
Replacement Guarantee
If your dedicated team member is not the right fit, we recruit and train a replacement at no additional cost. Our thorough recruitment process means this is rarely needed — but the guarantee is always there.
UK Business Hours
Your team member works during your business hours — typically 9am to 5pm UK time. They are available when you need them, integrating seamlessly with your existing team and clients. Flexi hours are available on request.
Ongoing Support
A dedicated account manager is your single point of contact for anything you need. Regular check-ins, rapid issue resolution and strategic guidance on getting the most from your extended team.
Want to see which roles we can fill?
View the full list of roles →The True Cost Comparison
When you account for every real cost, the difference in value becomes clear. Here is how the options genuinely compare for a standard administrative or operations role.
| Cost Factor | UK Employee | Freelancer | Agency | Augment Teams |
|---|---|---|---|---|
| Monthly Cost | £2,800 - £3,500+ | £1,500 - £3,000+ | £2,000 - £4,000+ | From £500 |
| Annual Cost | £40,000 - £50,000+ | £18,000 - £36,000+ | £24,000 - £48,000+ | From £6,000 |
| Recruitment Cost | £3,000 - £8,000 | Your time + risk | Often built into fees | £0 — included |
| Training Cost | £1,000 - £3,000+ | Your time | Variable | £0 — included |
| Management Overhead | High — your responsibility | High — no accountability | Medium — account managed | Low — fully managed |
| Replacement Cost | £5,000 - £15,000+ | Start again from scratch | Variable, often slow | £0 — guaranteed |
| AI Capability | Unlikely without investment | Inconsistent | Rarely included | Trained & ongoing |
| Hidden Costs | NI, pension, office, sick pay, holiday cover | Unreliability, ramp-up time, no cover | Markup margins, minimum terms | None — fully transparent |
Want to see a side-by-side cost breakdown?
Full Breakdown: UK Hire vs Virtual Assistant →Pricing Questions Answered
Straightforward answers to the questions we hear most often about our pricing and what is included.
Your monthly costs are made up of two parts: the desk management fee (£270/month full-time or £170/month part-time) and your VA's salary. The desk fee covers their professional office workspace, high-speed internet, HR administration, ongoing AI training, performance management, a dedicated account manager, basic stationery and our replacement guarantee. Equipment (computer, monitors, headset) is a one-off cost at the start.
There are no setup fees whatsoever. We operate on a simple rolling monthly agreement with a 30-day notice period. We believe in earning your continued business through results, not locking you into lengthy contracts. Most clients stay with us for years because the arrangement genuinely works.
A comparable UK-based administrative or operations role typically costs £28,000 to £35,000 in salary alone. Once you factor in employer National Insurance, pension contributions, office space, equipment, holiday cover, sick pay, recruitment fees and management overhead, the true annual cost often exceeds £40,000 to £50,000. With Augment Teams, a full-time VA costs around £500 per month total — the £270 desk management fee plus a competitive VA salary. That is approximately £6,000 per year with all management infrastructure included. See the full comparison here.
We include a replacement guarantee at no additional cost. If for any reason your dedicated staff member is not meeting expectations — despite our performance management support — we will recruit and train a replacement at our expense. Our rigorous initial recruitment process means this is rarely needed, but the guarantee provides complete peace of mind.
Absolutely. Scaling is one of the core advantages of working with Augment Teams. You can add additional dedicated staff members at any time, each on the same transparent pricing structure. Many clients begin with a single VA and expand to a team of three or more within the first year as they see the impact on their operational capacity. Get in touch to discuss your scaling requirements.
Ready to Add Capacity Without the Overhead?
Book a free strategy call and we will walk you through exactly how our pricing applies to your specific requirements. No pressure, no obligation — just a clear, honest conversation about whether this is the right fit for your business.
Book Your Free Strategy CallOr use our cost calculator→ to model the numbers for your business first.